SHIPPING OPTIONS
Shipping Policy
Enjoy SWIFT* Delivery: Fast and convenient 2-day shipping on thousands of products!
Thanks to our large network of distribution centers across the US, most orders are delivered to you in 2 days or less from their shipping date! Filter by "SWIFT 2-day shipping" or look for the SWIFT icon when shopping. Unlike our competitors, we don't just say fast shipping, we deliver on it.
Check individual product pages for delivery estimates** by ZIP code for all in-stock products.
*As you shop, look for the SWIFT shipping badge to identify items that are eligible for FAST delivery in just 2 business days.
**Estimated delivery dates are for standard shipping and calculated automatically based on your zip code. They are intended to be an estimation and not a guarantee. Delivery times may be impacted by situations outside of our control, particularly around the holidays.
Same Day Shipping
Most orders ship same day if placed by 12:00 PM eastern time (M-F)* **
*Certain items require 1 or more business days to ship and therefore don't qualify. Items unable to ship same day are identified on the product page.
**Orders received Friday after 12:00 PM eastern time, on weekends, or on holidays, will be shipped the next business day. For freight items orders must be placed by 3pm eastern time (M-F) for same day shipping.
How Much Will It Cost?
For only $9.99 we will ship your order anywhere within the 48 contiguous United States.* ** Additionally, Big Desk Drawer is pleased to offer free standard shipping on orders for in-stock items over $99.
*If you need your order delivered sooner, you can select from the expedited options presented in checkout.
**Item(s) over 150 lbs do not qualify for $9.99 shipping as they must be shipped via a freight company which will require additional charges.
Business or Residential Address
Orders shipping to a business address via Economy or Standard shipping will be delivered Monday through Friday (excluding holidays). Orders shipping to a residential address will be delivered Tuesday through Saturday, where available (excluding holidays).
For example: A package shipped to a business address on Monday with a transit schedule of 2 business days, (not including the day the package is shipped) can be expected for delivery on Wednesday. A package shipped on Friday with a 2-day transit schedule can be expected for delivery on Tuesday.
A package shipped to a residential address on Thursday with a transit schedule of 2 business days, (not including the day the package is shipped) can be expected for delivery on Saturday. A package shipped on Friday with a 2-day transit schedule can be expected for delivery on Tuesday.
Multiple Packages or Multiple Shipments
Your order may ship in multiple packages depending on the quantity or size of the items. Also, items in your order may ship from multiple warehouses and arrive in separate deliveries. This will be communicated on the shipping page during checkout.
Shipment Packaging
Your shipments may arrive in their original retail boxes, which reveal the item that was ordered.
Carriers Used
Big Desk Drawer uses UPS for delivery of parcel packages. In some instances, when the Economy shipping method is selected, your package might be delivered by a USPS carrier via the UPS SurePost delivery system.
All Standard, Express, Priority, and Premium shipping services will exclusively use the traditional UPS delivery system.
Freight Delivery
Depending on the size of your order, your item(s) may ship via a freight company. Freight deliveries require a delivery time be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise.
If your order contains more than one item and one of the items must be shipped via freight then the remaining items may be palletized and shipped together.
Depending on the facilities available at the delivery address, a lift gate might be required. Lift gate options will be presented at checkout. Additional charges may apply.
Lift Gate Service
For freight deliveries, you have the option of adding a lift gate to your delivery. A lift gate is the device that lowers a product from the truck to ground level.
Big Desk Drawer recommends adding lift gate service for freight deliveries exceeding 100 lbs if you do not have a loading dock or fork lift at the delivery address. Additional charges may apply. Lift gate option will be presented during the checkout process.
Please note that lift gate service only ensures the product is removed from the truck. We recommend you have the additional help of two to four people to move the product to its desired location because drivers are not required to assist.
Requesting lift gate service after ordering may result in additional charges and delays.
If you need additional assistance deciding, please give our helpful sales representatives a call at 1-866-748-6004.
Shipping to Alaska and Hawaii
Shipping prices for orders shipping to Alaska or Hawaii will contain an additional shipping surcharge. Options and pricing are presented during the checkout process. You can also call us at 1-866-748-6004 for more information.
PO Boxes, APO/FPO, and International Addresses
We do not ship to APO/FPO, US Territories, Canada or other countries at this time.
For security purposes, Big Desk Drawer DOES NOT ship to P.O. Boxes.